Accelerate
[]These terms and conditions apply every time you visit and use our website. Before proceeding with an order you will be requested to confirm you have read and understand these terms and conditions and agree to be bound by them.
1. Ownership
1.1 This site is owned and operated by Accelerate Lifestyle Limited.
1.2 Our Registered Office is: 1 Barn Owl Close, Langtoft, Peterborough, PE6 9RG. Company Registration Number 05739374.
1.3 All rights in this website are owned by us. Any unauthorised use, copying or modification in prohibited.
2. Changes to terms and conditions
2.1 Accelerate Lifestyle Limited reserves the right to change these conditions from time to time. Any such changes will take effect when they are posted on the website. It is your responsibility to read these terms and conditions every time you use the website.
3. Ordering Goods
3.1 When an order is received from you, you will usually receive confirmation of receipt of the order from Accelerate Lifestyle Limited within 48 hours. We will also advise you of an estimated delivery timescale. Your order will be accepted by us, Accelerate Lifestyle Ltd, when we despatch the goods to you and a legally binding contract will then exist between us. Title to the goods will not pass to you until we have received payment in full.
3.2 You may cancel your order anytime prior to dispatch of the goods from our premises.
4. Product Description, Pricing and Payment for goods
4.1 It is our intention to keep the web site up-to-date and error free. However, product pricing or product description errors may occur. If we discover such an error after we have received an order from you, we will endeavour to contact you with the correct details prior to accepting you order. If we all unable to contact you, we will treat your order as cancelled and will make a refund to you.
4.2 VAT is currently not applicable to the prices shown on our web site.
4.3 If you are paying by debit card or credit card, we will take payment from your card at the time we receive your order.
5. Delivery
5.1 We do not normally provide goods or services outside of the United Kingdom. Also some remote areas of the United Kingdom may not be covered by our delivery services. If we are unable to arrange delivery at a reasonable cost, your order will be cancelled and payment refunded.
5.2 When we receive your order, we will, within 48 hours, advise you of the expected date of despatch. Although, we cannot guarantee delivery within a definite timescale or for a specific date, we always aim to meet or exceed your expectations. We do not accept liability for expenses and other costs incurred due to delayed or failed deliveries.
5.3 All items are subject to stock availability.
5.4 When we arrange for delivery of goods to you, we may request that you sign to confirm that you have received them.
5.5 Goods are sent to you on approval and you have 14 days from receipt of the goods to return them to us. Please see our Exchange and Returns policy for further information.
5.6 If you should receive an item that you consider to be faulty, please contact us immediately and we will arrange for a replacement to be sent or a refund to be made on return of the goods.
6 General
6.1 The use of this site and contracts formed for the sale of goods or services are governed by English Law.
6.2 Orders from overseas will not be accepted.
6.3 Our liability for any claim for loss or damages shall be limited to the sum paid by you for the goods.
6.4 There may be links on our web site to third party web sites. If you choose to visit these web sites, please understand that we have no control over the content of third party web sites nor can we be liable in respect of anything contained within them.
6.5 All intellectual property rights, including the use of trade marks, shall be solely owned by Accelerate Lifestyle Limited. You are not permitted to use material from our website without the prior consent from us and our licensors.
6.6 We will use reasonable efforts to verify the accuracy of our product and pricing information shown on our website, but we make no warranties, whether expressed or implied, in relation to the accuracy of this information.
7 Exchange and Returns Policy
7.1 We hope you will be satisfied with products purchased from our website. If you wish to return or exchange a product for any reason you may do so within 14 days of the date of dispatch. We will refund the price of the product, providing it is in a saleable condition and is in its original, undamaged packaging. The delivery charge is non-refundable. This does not affect your statutory rights.
7.2 If you receive goods that you consider are faulty or do not meet the description on our website, please contact us immediately. We will arrange a refund or exchange on receipt of the faulty goods.
7.3 Please note, that for hygiene reasons, we cannot exchange or accept a return of swimwear, with the exception of faulty goods.
8 Returning Goods
8.1 Please return the goods using a method of recorded delivery requiring a signature. If the item is of a bulky nature and you require collection of the goods, please contact us by email or telephone and we will arrange collection.
8.2 The value of the returned product(s), at the time of purchase, will be refunded to the same debit or credit card number that was used to purchase the goods. Please note the delivery charge is non-refundable.
8.3 If you require a replacement item, please state this when you return the goods. If you could consider the goods to be faulty then please state why you think this is the case or the nature of the fault and its location on the product.
Contact Details:
Returns Dept
Accelerate Lifestyle Limited
PO Box 4073
Sheffield
Telephone: 0845 8620276
E-mail: info@accelerateuk.com
9 Our Privacy Policy
9.1 Your privacy is important to us. The privacy policy below explains how we use the personal information obtained from you.
By using our website, you accept and understand that the information you provide will be held by Accelerate Lifestyle Limited and may, with your general consent, be used for marketing purposes. We will contact you for marketing reasons via post, email or telephone or other appropriate means.
- We collect your personal information in order to enable us to process your order.
- We may use your information to provide safe and secure shopping and may need to disclose your information to help detect and prevent fraud.
- We may disclose you information to appropriate parties to assist with debt recovery processes.
- We may also use your information and purchasing information to improve our service to you by delivering a shopping service appropriate to your identified needs.
- We do not normally share your information with third parties.
If at anytime you do not wish Accelerate Lifestyle Limited to use your information for marketing purposes, please contact us in writing or by email and we will amend our database.
We protect your information
- We encrypt your personal information and provide our service through a secure website. Our secure trading systems are approved by our bankers before use to ensure your confidential data, particularly financial data and credit card details, are protected from unauthorised use.
- Please help keep our information up to date by ensuring we have your correct details before placing an order or whenever you change your personal details, such as name address or telephone number.
Cookies
In order that we may improve the service we provide, we may collect information from your computer systems allowing us to gather information on the way you use our site.
A cookie is data that can be sent to your browser which may then be stored on your system. This may enable you to use our site more effectively by storing your password and may enable us to understand the products you are interested in. Overall this should improve the experience you receive from our website. You do have to accept cookies and you should make yourself familiar with your browser options if your wish to have more control over cookies on your computer system.
Cookies may be used by our website and therefore if your browser is set to reject cookies, then unfortunately, you may not be able to shop on-line. Most browsers accept cookies
Access to information
You can obtain details of the personal information we hold on you by contacting Accelerate Lifestyle Limited at our registered office. There is a statutory fee for access to your information, currently £10.