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Frequently Asked Questions

We have collated a comprehensive list of questions that we are asked. If we have made any omissions and you wish to add to this list, or if you would like to find out more about our services, contact us for more details.

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Do I need to book an appointment before buying shoes?

Not at all. You're welcome to come see us whenever it suits you. If we're busy assessing someone when you arrive, you can make yourself comfortable and enjoy a cuppa.

Do you offer discount to running clubs?

In a word no. All who visit us receive the same high level of customer service. This means that regardless of whether you've run for years or are just getting started you'll get the appropriate advice, assessment and training tips whether you're part of a club or not. We treat everybody the same, so we charge the same.

Do you sell Off-Road shoes?

We have a wide range of shoes for running off-road, whether your preference is trails and paths, cross-country or fell running.

Should I bring anything with me?

It isn't essential, but if you've chance to plan ahead we suggest bringing something like shorts or leggings, whatever's comfy to run in, that allows us to see your feet/ankles while you're on the move. Socks that you'd normally run in will help you get the exact fit you're after. We have changing rooms for anyone bringing a change of clothes with them.

When are you open?

Accelerate are open Monday, Tuesday, Wednesday and Friday: 10am - 6pm. Thursday: 10am - 8pm. Saturday: 9am - 6pm. Sunday: Closed (gone running).